Privacy notice

Who we are

MITS Institute is a business and ICT consulting firm at 22 Dibberic Drive, Bassonia, Johannesburg, 2190, South Africa. We are the responsible party for personal information collected through this website, as defined in the Protection of Personal Information Act 4 of 2013 (POPIA).

What we collect

We collect only what we need to reply to you and to run the website securely.

• Contact form: your name, email address, and optionally your company and phone number, plus the subject and message you write.
• Server logs: your IP address, browser type, the pages you request and the time of each request. Our web server records these automatically.
• We do not use analytics, advertising or tracking cookies.

Why we collect it

We use contact form details to answer your enquiry and, if you ask, to prepare a proposal. The lawful basis is your consent, which you give by ticking the consent box, and our legitimate interest in responding to business enquiries.

We use server logs to keep the website secure, to limit abuse of the contact form and to diagnose faults.

How long we keep it

We keep personal information only as long as we need it.

• Contact form emails: 12 months from your last message, unless the enquiry becomes an engagement, in which case our client record-keeping applies.
• Server logs: no longer than 90 days.

Who we share it with

We do not sell personal information. We share it only with operators who process it on our behalf under agreements that require them to keep it secure.

• Our hosting provider, which runs the server that stores the logs and the mail server that delivers contact form messages to our inbox.
• Google, only if you choose to load the map on the contact page. Loading the map sends your IP address and browser details to Google under Google's own privacy policy. The map stays off until you click to load it.

How we protect it

The website is served over HTTPS. Contact form messages travel over an encrypted connection to our mail server. Access to our inbox and server logs is limited to the people who need it.

Your rights

Under POPIA you may:

• ask whether we hold personal information about you and request a copy
• ask us to correct or delete it
• object to us processing it
• withdraw your consent at any time
• lodge a complaint with the Information Regulator (South Africa) at inforeg.org.za

Contact our Information Officer

Send privacy requests or questions to our Information Officer at info@mitsconsulting.com, or write to us at the address above. We will reply within 30 days.